Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 941-629-5550 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Layaways

Mike's Mattress offers a 90 day layaway program. A minimum 10% deposit with monthly payments up to 90 days is required. The merchandise will not be ordered until the last payment has been received.

Merchandise Pick Up

Mike's Mattress recommends all of our customers use our professional delivery service. However, we understand for some customers it is more convenient or economical to pick your product up at our store or warehouse. Items should be inspected carefully prior to leaving the facility. Your purchase is under your possession and control as soon as it leaves the door of the store or warehouse. We do not recommend the use of any vehicle other than a covered truck for transporting merchandise. We will at your request and sole risk assist in placing and securing your merchandise. We cannot, however, be responsible for any damage caused by our assistance. Any claim for loss or damage due to the transportation of merchandise will be the sole responsibility of the consumer.

Return Policy

Mike's Mattress offers a 30 day comfort exchange guarantee. Your new mattress will take time to adjust to your body, however, if you're not sleeping comfortably on your new mattress after 30 days (and up to 45 days), we will gladly provide a one-time exchange for another mattress of equal or greater value, provided that the law tags are still attached, the returned mattress is in like-new condition, free of stains, or tears and not soiled. There is no restocking fee for this service, but standard delivery fees apply. The comfort exchange policy applies to mattresses and excludes motorized beds, special orders, floor models and closeout/clearance merchandise. For non-mattress products, such as pillows, sheets, headboards, protectors, etc., Mike's Mattress will refund or exchange your product for up to 30 days after purchase, provided the product has not been used, is in its original packaging and you have your original sales receipt.